Privacy Policy
Please read this privacy policy carefully. By accessing or using the website/mobile application, you agree to be bound by the terms described herein. If you do not agree to all of these terms, please do not use the website/mobile application. Using the website/mobile application will be considered as a deemed acceptance of this policy.
Content & Purpose
This privacy policy (“Privacy Policy”) applies to your use of the domain name www.waitlez.com, an internet-based portal, and our mobile application, owned/operated by Waitlez Private Limited, a company duly incorporated under the provisions of the Indian Companies Act (hereinafter referred to as “Waitlez” or “We” or “Our” or “Us” or “Company”). The domain name and the mobile application are collectively referred to as the “Website”.
The Website is a digital platform that enables enterprises to connect to customers through social media integrations, in-store ordering & billing, payment gateways, and delivery partners (collectively, “Services”). Users must register or accept necessary terms before using these Services (“You” or “Your” or “User”).
Personal Information
“Personal Information” means any data that can identify a natural person, either directly or indirectly. This includes:
- Name, email, phone number, address
- User ID, password, gender, age
- Payment and financial information
- Location, photos/videos, contact list
- Device and browsing data
- Customer support and interaction records
Purpose of Data Collection
- Registration and processing orders
- Improving website experience
- Sending updates and support communications
- Personalizing content and ads
- Research, analytics, and business operations
- Compliance with legal obligations
Data Sharing & Disclosure
Waitlez may disclose your data to third-party service providers, legal authorities, or in the event of a company reorganization. Data may also be shared for analytics and advertising in a non-identifiable format.
Security Measures
We implement industry-standard security measures to protect your data. However, due to internet vulnerabilities, complete security cannot be guaranteed. You agree not to hold Waitlez liable for any unauthorized access to your data transmitted online.
User Rights
You can access, modify, and delete your personal data by emailing us atsupport@waitlez.com. You may withdraw consent, but this may limit access to certain services.
Use Restrictions
Users are prohibited from uploading or sharing unlawful, abusive, obscene, or unauthorized content through the platform.
Policy Updates
This policy may be updated periodically. Continued use of the platform implies consent to the updated policy. Please review this page regularly.
Grievance Redressal
For any complaints or concerns, contact:
Grievance Officer: [Your Officer’s Name]
Waitlez Private Limited
Corporate Office: [Add your address here]
Email: support@waitlez.com
Phone: +91-XXXXXXXXXX